• Free shipping is not available for orders less than 500 SAR.
• Cash on delivery is not available for Custom orders.
• Modification or alteration of Lomar's designs is not accepted at all.
• The site is not responsible for any product the customer did not receive from courier within 10 days of delivery date.
• The company is not responsible for inaccurate measurement based on customer input.
• The company is not responsible for inaccurate measurement based on Thobe sent by the customer.

Repair, Exchange, and Return Policy

• New clothes are accepted for free repair in the event of any manufacturing defects or for receiving the wrong order, within 10 days of delivery date.
• Unwashed clothes are not accepted.
• Ready-made garments and accessories can be replaced within 7 days of delivery date, provided that they are in their original condition and include purchase receipt.
• Underwear are not eligible for exchange.
• If the item is damaged, has manufacturing defects, or beyond repair, the customer shall be compensated within 10 days of delivery date with one of these options:
• Exchange Thobe with a new one
• Refund the amount paid by the customer (Thobe value).